Frequently asked questions.

The Request a Quote feature on our website is a great way to get an idea of inventory options and related costs. However, it does not reserve or place a hold on the items listed nor can it confirm availability. Once you have finished your wish list and requested a quote, a PRD team member will contact you before the end of the next business day. If your event will take place within two weeks, follow up with a phone call to our office at (504) 305-5785 — that is the fastest way to ensure availability of your requested items.

We accept reservations for wedding receptions up to one year prior to your event date. For other large events, it is a good idea to reserve approximately three to six months in advance. We can take orders up to 24 hours before an event, but availability is not guaranteed.

When you are ready to place your order, call our office at (504) 305-5785. One of our event specialists will check availability, go over pricing and delivery instructions, and answer any questions you may have. Reservations require a 50% deposit, a credit card on file, and acceptance of our rental contract.

When renting china, glassware, or silverware, we ask that you remove any excess debris by rinsing the items before returning them — you do not have to wash them. If you rented linens, do not wash or dry them under any circumstances. If linens become wet while in your possession, allow them to air dry and do not place them in plastic bags.

Yes — rentals are delivered clean, sanitized, and ready for use. All dishware, glassware, and flatware arrive in special racks and containers wrapped in plastic and sealed for use. Linens are placed on hangers and covered with plastic. Chairs are stacked on rolling carts.

In almost all cases, our rental rates are based on a reasonable event period. We recognize a 24-hour rental window may not make sense for a weekend event, so we treat Friday-to-Monday as a one-day rental. If your event is on a weekday, we will gladly deliver the day before and pick up the day after your event for the same one-day charge.

Yes — we require a 50% deposit at the time of reservation, along with a credit card on file. We accept all major cards. Payment is due in full two weeks prior to delivery; with your consent, we will most often charge the card on file two weeks before the rental date.

Of course. Guest counts often fluctuate as the event date approaches, so we encourage you to make a best-guess estimate when placing your original reservation and adjust as you become aware of changes. Final edits should be made at least two weeks prior to delivery. Once preparation has begun on your order, additional changes may be subject to a fee.

No, you do not have to be home. However, there must be a secure place where the rentals can be left that is shielded from inclement weather and easily accessible to our crew.

No — delivery is separate from setup. We do offer full setup and breakdown for an additional fee, which varies but is typically around 25% of the rental rates.

After-hours and Sunday pickups can be arranged for an additional fee. Let us know your venue requirements when reserving so we can build the schedule into your quote.

If an emergency concerning your existing rental order arises during non-business hours, someone on our staff is just a phone call away. Call our main line at (504) 305-5785 and the call will be forwarded to one of our cell phones.

Unfortunately, no. Once our equipment leaves the warehouse we are not able to rent the items to other customers. Therefore, once items are in your possession, you must pay for them.

If you know of something you would like that is not on our site, contact us — we will try to make it happen.

Yes. We understand that planning an event can be overwhelming, and it is sometimes hard to estimate exactly what you will need. Give us the details and we will use our expertise to help you make those decisions.

We deliver throughout South Louisiana, including Baton Rouge, New Orleans, Metairie, Kenner, the Westbank, Mandeville, Covington, Madisonville, Slidell, and the surrounding parishes — Orleans, Jefferson, St. Charles, and St. Tammany. Have another location? Contact us to find out more.